Book Your Fireplace Service
Important Information
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Ensure you have selected your correct location of Calgary or Edmonton area
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Do not book if:
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you have a wood burning fireplace (even if it has a gas log lighter) – Avoid accidental call out charges
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a fully electric fireplace WE SERVICE GAS FIREPLACES ONLY (with limited exceptions)
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Evening (5:30 PM or later) and Saturday bookings subject to $25 evening/weekend charge
- Your technician will call you ahead of time when on the way.
- Fix Fireplace may be required to adjust your appointment time during the confirmation process due to technician and routing conflicts. If you require a very specific arrival time please book via telephone.
- Though we work as hard as possible to keep arrival times as close as possible to your booked time, we may be somewhat earlier or later. Job lengths are unpredictable and your technician may be finishing up a previous job.
- Leave as much information as possible in the notes section. Please do not leave that section blank. Let us know if your fireplace is functioning or not, and if not what problems or issues it is having.
- If you live outside of the Calgary or Edmonton city limits, please phone us to book and do not use online booking. We almost certainly will have to change the day and time of your appointment due to routing and drive time considerations. Be aware the mileage charges may apply if you live outside the Calgary or Edmonton city limits.
- Click on ‘More Info’ in the booking flow to see details of each service.
- Do not select ‘Full Checkup & Cleaning Additional Fireplace’ unless you have also selected another service.